IT Support Preston

We supply business computer support in Preston and surrounding areas therefore outsourcing the work to Fresh Technologies means you can concentrate on your area of expertise and stop worrying about gigabytes, cloud thingies and how your backbone is! IT support Preston

We have arrived at a level of service that we have found to be unique in terms of level of support offered, but importantly in this current financial climate, cost as well.

We have asked businesses all over the North West what the key elements of the perfect support contract would be, the results of this where 10 key points, so we have listened and fixed our support to cover all of them.

1.Onsite desktop support

2.Remote desktop support

3.Proactive scheduled visits

4.Reactive visits with a maximum 4 hour response time

5.Onsite backups

6.Offsite [internet] backups

7.Backup reporting

8.Remote / home office setup and support [even out of hours]

9.Full server support, including monitoring and reporting

10.Full web services, hosting, domain registration management and website updates

Obviously this does not cover every aspect, as each customer is unique, with different needs, but for comparison purposes, below is a genuine example of a company we have supported for a long time, their equipment and the fixed cost they pay.

Business computer support Preston

1 x Windows server

5 x windows  desktops, 1 x windows  laptop, 2 x large network printers, 6 x users, 6 x email to iphones, 1 x multi user CRM software, 1 x multi user Sage accounts, full remote working capabilities, 1 x fully managed backup solution, and full onsite and offsite support, quarterly proactive site visits, server monitoring and reporting and website hosting.

The cost for this service is only £12.99 per week {that is the same price as their window cleaner]

Take a Fresh look and contact us today 01772 707012 IT Support Preston